Please be aware Questrade’s support offices are having intermittent power issues, and this may prevent you from contacting one of our agents. We will update you when the issue has been resolved.  Trading is unaffected and operating normally. We apologize for the inconvenience.

Update: the issue has been resolved, and full power has been restored.

Protecting client privacy and ensuring account security are top priorities for Questrade. We regularly review and upgrade the features that keep your account secure. As a result, we sometimes ask you to take steps to activate these features or update some information that’s on file with us.

If you tried to log in to myQuestrade and you received a message that told you to contact us, our client services specialists can quickly walk you through the steps you need to take. You can reach them at 1.888.783.7866 or through live help.

For more information on keeping your account and personal information safe, please visit our Security centre page.

Please note: Canadian markets are closed Monday, May 23rd for the Victoria Day holiday. Questrade’s offices will also be closed to visitors.

Questrade phone, email, and live help support will still be available to clients from 7:30 a.m. to 10 p.m. ET.

U.S. markets will remain open.